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    Business Listing and Claim FAQ
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    Business Listing and Claim FAQ

    Answers for businesses joining Tacoma Connections

    Getting Started

    What is business listing?

    A business listing is your business profile on TacomaConnections.com. It helps customers discover your location, hours, products or services, photos, events, and contact information.

    Listing helps more people find your business when they are exploring Tacoma or riding the T Line. It also gives you a place to promote special offers, events, and seasonal updates.

    Yes. We offer a free listing, so every Tacoma business has the opportunity to be discovered.

    Additional premium features may become available in the future, but a free listing is available to help businesses get started.

    Any legitimate Tacoma-area business, restaurant, café, retailer, attraction, nonprofit organization, service provider, or community organization is welcome to apply.

    Creating Your Listing

    How do I add my business?

    Click Add Listing, create your account, complete the listing form, and submit it for review.

    We recommend adding:

    • Business name
    • Description
    • Address
    • Phone number
    • Website
    • Email
    • Hours of operation
    • Business category
    • Photos
    • Logo
    • Social media links
    • Products or services
    • Accessibility information
    • Parking information
    • Special offers
    • Events

    The more complete your listing, the more helpful it will be for potential customers.

    Yes. High-quality photos help customers learn about your business before they visit.

    We recommend including:

    • Storefront
    • Interior
    • Products
    • Food and drinks
    • Staff
    • Events

    Absolutely. Your logo helps customers recognize your business.

    Claiming an Existing Listing

    My business is already listed. What should I do?

    If your business already appears on TacomaConnections.com, click Claim This Listing and complete the verification process.

    Once approved, you’ll be able to manage and update your listing.

    Claiming a listing verifies that you are the owner or authorized representative of the business.

    Once verified, you’ll be able to:

    • Update information
    • Add photos
    • Post events
    • Promote special offers
    • Keep your listing current

    Verification may include confirming your email address, phone number, business website, or other information that shows you represent the business.

    Most listing submissions and claim requests are reviewed within a few business days.

    Managing Your Listing

    Can I update my listing anytime?

    Yes. After your listing has been approved, you can log in to make updates whenever your information changes.

    Yes. We encourage businesses to keep their hours updated, especially during holidays or seasonal changes.

    Yes. You can update your description whenever needed to reflect new products, services, or business changes.

    Yes. Share upcoming events, workshops, grand openings, live music, tastings, community activities, and other special happenings.

    Yes. You can advertise promotions, limited time offers, and seasonal specials to encourage more visitors.

    Yes. Businesses are encouraged to create special offers for customers who ride transit. Participating businesses may also be highlighted in special promotions.

    Listing Approval

    Why are listings reviewed?

    Every listing is reviewed to help maintain accurate, useful, and high-quality information for visitors.

    Listings are reviewed before becoming public. This helps reduce duplicate listings and maintain quality.

    Simply log in and update your listing whenever needed.

    Multiple Locations

    I have more than one location. Can I list each one?

    Yes. Each location can have its own listing with its own address, hours, photos, and contact information.

    Cost

    Are there any listing fees?

    Basic listing is free.

    If premium advertising or enhanced marketing options are introduced in the future, businesses will always have the choice of whether to participate.

    Privacy

    Will my email address be shown publicly?

    Only the contact information you choose to display will appear on your public listing.

    Yes. If your business closes or you no longer wish to participate, contact us and we’ll assist with removing or updating your listing.

    Support

    I forgot my password.

    Use the Forgot Password link on the login page to reset your password.

    Visit our Contact Us page or email info@TacomaConnections.com and we’ll be happy to assist you.

    Our Mission

    Why is TacomaConnections.com different?

    TacomaConnections.com is more than a business directory. It’s a community destination guide designed to help people discover local businesses, restaurants, attractions, events, and neighborhoods while encouraging residents and visitors to explore Tacoma and support local businesses.

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