Privacy Policy

Tacoma Connections (“we,” “us,” or “our”) operates https://tacomaconnections.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Site, use our business directory, submit a listing, contact us, or interact with related programs such as Link & Save Tacoma. By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Who We Are

Tacoma Connections is a community directory and discovery platform that helps residents and visitors find local businesses, events, attractions, and destinations in Tacoma, Washington — including places near Tacoma T Line stations. For privacy-related questions, contact us at:

• Email: info@tacomaconnections.com
• Contact page: https://tacomaconnections.com/contact/

2. Information We Collect

2.1 Information you provide directly

We may collect information you choose to give us, including when you:

• Fill out our contact form (name, email, subject, message, and inquiry type)
• Create an account or submit, claim, or manage a business listing
• Register for Link & Save Tacoma or related community programs
• Subscribe to updates or communicate with us by email

This may include your name, email address, business name, business address, phone number, website, description, photos, hours, categories, T-Line station/region, offers, and other listing details you submit.

2.2 Public directory and listing information

Information submitted for a business listing may be displayed publicly on the Site (for example, business name, location, description, photos, hours, categories, and promotions). Do not submit information you do not want to be publicly visible.

2.3 Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed, links clicked, and time spent on the Site
• Referring/exit pages and general location (city/region level)

2.4 Cookies and similar technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

3. How We Use Your Information

We use collected information to:

• Operate, maintain, and improve the Site and directory
• Publish and manage business and event listings
• Respond to inquiries and provide customer support
• Process listing submissions, claims, renewals, and related account functions
• Support Link & Save Tacoma and community partnership programs
• Monitor Site performance, security, and usage trends
• Send administrative messages and, where permitted, updates about the Site
• Comply with legal obligations and enforce our terms

4. How We Share Information

We do not sell your personal information. We may share information in these situations:

4.1 Public display

Listing information you submit may appear on public pages, maps, search results, category pages, and station/region pages.

4.2 Service providers

We use trusted third-party providers to help operate the Site, such as:

• Website hosting and infrastructure
• Contact form and email delivery services
• Mapping services (including Google Maps)
• Analytics and performance tools
• Security, spam prevention, and backup services
• Payment processing (if you purchase listing packages or related services)

These providers may process information on our behalf according to their own privacy policies and our instructions.

4.3 Legal and safety

We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect rights, safety, security, or the integrity of the Site.

4.4 Business transfers

If Tacoma Connections is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

5. Third-Party Links and Services

The Site may link to third-party websites, maps, social platforms, or business websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information. Map features may be provided by Google. Google’s privacy policy is available at https://policies.google.com/privacy.

6. Account, Listing, and Data Retention

We retain information for as long as needed to operate the Site, maintain listings, comply with legal obligations, resolve disputes, and enforce agreements.

• Active business listings remain visible according to listing settings and renewal status.
• Expired or hidden listings may be retained in our systems so owners can renew or restore them.
• Contact form submissions are retained as long as needed to respond and maintain records.

7. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information (subject to legal and operational requirements)
• Opt out of non-essential communications

To make a request, contact us using the details in Section 1. We may need to verify your identity before processing a request. If you have a business listing and want to update or remove public information, you may also use our Claim Listing process or contact us directly.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of the Site after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Tacoma Connections
• Email: info@tacomaconnections.com
• Website: https://tacomaconnections.com/contact/
• Location: Tacoma, Washington, USA